Frequently Asked Questions

  1. How do I set up new water and sanitation service with the city?
  2. How do I close my utility account?
  3. How can I temporarily disconnect my service if the property is going to be vacant for a while?
  4. Why don’t I have running water in my home?
  5. Why is my water discolored?
  6. Where do I report water leaks or main breaks?
  7. Where do I report a sewer back-up?
  8. Why is my water bill higher than usual?
  9. I have no water pressure in my home. What should I do?
  10. Do you still have a question?
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